Please take a moment to review our Return Policy before completing your purchase. By proceeding with your order, you acknowledge that you have read and understood our return policy.

Please note that items on sale are non-refundable and cannot be returned.

How can I return an item?

You can return an item but under certain conditions.

  • If you find any problems with the item, document them by taking photos and making notes. This documentation can be helpful if you need to dispute the delivery later.
  • If you just changed your mind, then you will have to pay for the delivery fees even if the item is free shipping.

Items can be returned within 14 days from the delivery date, but there are specific conditions that must be met for the return to be accepted. In other words, for a return to be eligible:

  • The product must be in its original condition.
  • All product accessories must be complete and included.
  • The product must be securely packed in its original packaging.
  • You must document it by taking clear photos of the item you want to return.
  • You will have to pay for the delivery fees.
  • Items cannot be on sale.

 

If there is any damage due to the shipping, you can contact us via social media or whatsapp or you can email us with the issue and we will get back to you as soon as possible and we will be able to provide you with information on how to proceed.

 

Email address: [email protected]

Instagram account: baytak.egy  

Whatsapp: 01272142335